Archive for the ‘forum management’ Category

Starting A New Forum

Wednesday, August 4th, 2010

Starting a new forum is easy! All it involves is a domain name, a server, and a forum platform… but what then? It pretty much falls down to one word: Community!

What is a community?

The dictionary has a few good definitions

com·mu·ni·ty –noun

1. a social group of any size whose members reside in a specific locality, share government, and often have a common cultural and historical heritage.

2. a locality inhabited by such a group.

3. a social, religious, occupational, or other group sharing common characteristics or interests and perceived or perceiving itself as distinct in some respect from the larger society within which it exists (usually prec. by the ): the business community; the community of scholars.

A forum should have a theme, a common interest of it’s members, a reason for them to keep coming back. To pick this, it’s best to simply go with what you yourself enjoy the most, as that’ll give you a jump start on getting that community going. Why?

You will have an understanding of such a theme

You will then have the basic knowledge to get conversations going

You will likely have friends and/or family that also have similar interests.

They will also likely have the basic knowledge to get conversations going.

Now that you have a small base of members within your newly founded community, get those friends and family members to share your site with their friends (and additional family members). Word of mouth is the best advertising after all!

Though friends and family are simply not enough to maintain a community unless that is specifically why you started it (That is how Facebook started, but that’s a different story). What you need now is the other points about getting those conversations started and going.

Fill out your community with various boards based on your community theme. Don’t start big, in fact start small! Break your forum into a few basic sections. Three or Four main sections are plenty to start. Here is an example set up.

Announcements
~ Suggestions

Your theme
~ Child forum
~ Child forum
~ Child forum

Your theme
~ Child forum
~ Child forum
~ Child Forum

General discussion
~ Forum Games
~ Specific OT discussion

Announcements should be a place only admin and mods can post, so adding in a place for member suggestions is a good idea. This will allow them to help you shape the community to their wants and needs (as you are there to serve them as much as they are there to serve you.)

At the end I have General discussion, this will allow members to have a place to “chat” a bit which is good, as no one likes to talk about one thing and one thing only. It’ll give them greater cause to come back if themed threads that interest them are running a bit slow. I added games, as diversions are a nice way to keep members active. For some game ideas check out this blog entry:  Forum Fun and Games. If you find that there are specific areas of off-topic discussion that keep cropping up you may wish to add additional sub-forums to this area. Though in most instances it’s best to stay away from ‘politics and religion’, as that generally just turns into a troll fest.

The themed sections are just that, aspects of your main topic with tangents upon those aspects under the main headers. Do not go overboard, start basic and small. Once you see certain themes within these sections become prevalent make a child forum for them. This will help you keep every board on your forum active at all times, which can be really hard in the beginning.

There, now you have your base community (friends of friends and their families) and the community is set up, but you are not done yet as it’s time to get those conversations going! However, that’ll be something I’ll talk about in the future.

Working with the Moderation Queue

Tuesday, May 4th, 2010

NOTE: To do this you likely need to have the FireFox browser, as IE is really FUBAR when it comes to many options on the Corpus.

When a new member makes their first 5 posts they will all be placed in the Moderation Queue, which can be accessed several different ways, but I’ll be focusing on the two most basic methods below starting off with the Moderation option via your User CP.

If you click into your User CP and scroll down the left hand menu till you get to the Moderation Box you’ll see three drop down options. The one you will want is Moderated Items If you click the little it should show a list of several items.

Moderated Items
Threads
Posts
Visitor Messages
Group Messages
Group Discussions
Picture Comments
Album Pictures

If you click on any of the links it will take you to another page that lists all of the unapproved comments/posts/threads. To start with I’ll likely only be limiting Threads and Posts, but if trolls and spammers figure out that other options are not limited we may need to expand… but for now, it’s just threads and posts (and they ARE different so BOTH need to be looked at!)

If you click on either it’ll show you a ’search by post’ for those in the queue. You can click the little box at the top and it will pick ALL of the items on the list. Or you can go through and click the second box (or the top box on each individual item)

Once the items to be approved have been selected, scroll down to just below the last item and select the drop down menu listed Moderation (it’ll show ‘Merge Posts’ as the top option) to approve all the ones you’ve checked pick ‘approve’ and then select the GO button. (it’s fancy and will show you the number you have approved next to the go, in the example I have 0 selected).

Now all of the ones you’ve selected are seen by the public eye!

But wait, there is more! Should there be a couple that you do NOT approve, start back at the beginning and rather then Approving them, DELETE THEM! This will clear up the queue so you (or others) do not need to look at them again. Though please keep in mind we are NOT the thought police! Approve all posts that are not breaking the rules… this includes dumb-assed posts you’d rather not see! Seriously… if it’s not spam, trolling, flaming, etc, it NEEDS to be approved. If you don’t like something that is said click into the post itself and give negative rep to voice your opinion… using the queue to limit what is said is an abuse of power.

__________________

The second method of approving posts is a bit more complicated, but chances are you’ll come across them.

is the spokesman for the Queue and you’ll see the little icon in several places (like in searches, or in posts/threads that are moderated. Only the mod team can see them and they are there to let us know something has been moderated. If you are reading a thread and happen across something in the queue, you can approve it just like I explained above. Click the checkbox in the top corner of the post, scroll down to the Moderation Menus and approve/delete it as needed.

In a search however, you’ll likely not get the option if the thread has a queued post in it, you’ll need to click into the thread or check the moderation page through your User CP.

Forum Fun and Games

Friday, February 26th, 2010

Small forums sometimes need a place where the members will actually want to return to the site for something other then the slow moving content from lack of posters… bigger sites sometimes need a place for the members to simply relax while they wait for their chosen topics to be bumped.

Where would that place be? Well, on my forums, I have a fun and Games section, which in my humble opinion is FAR better then having an Arcade installed on your forum. The way I see it is that members will come to a site with an arcade simply to play the games, where as a Fun and Games section is still very much forum based.

The section for fun and games is just what it sounds like, text based games that revolve around the members to assist in them getting to know each other and to help instill a community feeling within the site.

I can not say that the posts generated here will assist in SEO of the site in any way even though some of the threads will generate a lot of content. I can say though, that such a section has kept me occupied on the forums during slow times and have given me a general diversion while I am doing something more involved.

So give them a try…

A few examples complete with links so that you can see the games in action:

This or That Games:
This or that games are pretty much just that, a game where members pick THIS or THAT.

  • Love it or Leave it ~ a game where something is mentioned and the next poster says whether they love or leave it and give another topic. It’s pretty much like like/dislike and This or That. Such games help the members get to know each other on a more personal level which is good for community development.

Word Games:
Word games are based on one or more words in the previous post.

  • The Last Letter Game ~ A word is given, and the next post has another word that starts with the last letter of the previous post.
  • Word Game ~ Saying the first thing that comes to mind when viewing the last post.
  • Green Glass Door ~ The funnest of the word games in my opinion, words that contain double letters are allowed within the Green Glass Door while words without double letters can’t come in. (see the link for examples)
  • [TAG] The Acronym Game ~ Someone gives an Acronym, and the next poster takes a single word from that acronym and gives it a deeper meaning.

Story / Poetry games:
Story games are a community effort to either build a better story or to continue a given poem, etc.

  • 3 word story ~ Simple enough, the next poster simply adds three more words to what becomes a very looooong story.
  • Haiku game. ~ A poem is written followed by the topic of the next poem. The example is for Haikus but any style of poetry can effectively be used.

Person above/below games:
There are three main styles of these games…

I’ll be posting additional games in the future, but if you have any that you would like to share, then feel free to leave a comment with instructions and maybe a link to the game in action!

Thread tagging on vBulletin

Friday, February 26th, 2010

The following is taken from my forum Occult Corpus so it is using my skin there. You are free to copy it onto your forum if you wish, but please give me a link, either to this post, or to the thread on my site (using vBulletin Tags). Howver, feel free to change out the links in the content to match that of your own site.

Thank you!

_______________________________________

Thread tagging is a fairly new feature on the Corpus and a feature that many are unfamiliar with so I thought I’d put a quick HOW TO together to help those not in the know…

For those that do not know what a tag is, check out this link on Wikipedia.

To make a tag:

At the bottom of a thread below the Social Bookmarks, but above the Quick Reply box you’ll see the following.

Click the EDIT TAG link and it will open up a field where you can then edit or add in tags.

If no tags are present it will look like this:

I put in three random tags as an example there. You can add up to 5 additional tags (up to 25 max). Adding in multiple tags requires a Comma (,) to separate them.

If tags already exist in the thread you can edit them as well.

That image is pretty self explanatory.

In both cases, once you have edited or added the correct tags to the thread click the [SAVE CHANGES] button to apply them.

Searching Tags:

In the Navbar (the main options menu near the top of the forum) where you can do normal searches there is an option for searching tags.

Simply click on the “tag search’ link and it will take you to the Tag Cloud…

The 93 most popular tags are shown in the tag cloud, the bigger and bolded ones are the ones used the most, however there are more then 93 tags, so feel free to use the tag search option if you are looking for a given keyword.

Please Search:

Not all threads are tagged however, so if you do not find the tag you are looking for do a normal search for it. Once you find what you are looking for, by all means, go back to the begining of this guide and TAG the threads you find with the appropriate tags so that others can benefit from your efforts.

Vbulletin Forum Moderation Explained

Thursday, February 25th, 2010

Forum Moderation Explained

I have used the default vB skin for this tutorial to assist the majority of boards. How things look may be slightly based on your forum’s skin/theme.

Thread Tools:
When viewing an individual board you’ll see a menu option called Thread Tools. Click it with your mouse and it will magickally transform into a drop down menu with various options. These options deal with the entire thread rather then the individual posts within that thread. If you are wanting to moderate threads, then please scroll down to that section.

Close Thread (Open Thread)
This is an automated function. Check this option then CLICK ‘perform action’ and the thread closes. When/If you re-enter the “Thread Tools” it will change to Open Thread, and the procedure for this is exactly the same.

Move / Copy Thread


You chose which forum you want the thread to be moved to in the drop down menu. You then get three options.

  • Move thread to destination forum
    Moves the thread WITHOUT a redirect.
  • Move thread and leave redirect in previous forum
    Moves the thread WITH redirect (this option is default).
  • Copy thread to destination forum
    Created a duplicate thread in desired Forum.

Edit Thread

This option will show you the Moderator History of the thread as well as gives a few options in the form of check boxes.To see the history scroll down past all of the edit info, and if the thread has been edited in the past it should show when/what there.
  • Thread is open: Users can post in this thread
    When checked this thread is OPEN for posting.
  • Thread is sticky: Thread remains at top of list thread listings.
    Toggles the STICKY option (See Sticky Options).
  • Thread is visible: Un-check this box to send this thread to the moderation queue.
    The threads “soft delete” status (see DELETE options).

Delete Thread:


This gives you the Options for Deletion.

  • ‘Soft’ delete it – Leave “Deleted” Message ( [_]Keep Attachments):
    This will delete the thread but still allow us (the mods) to see it. This is the standard (default) option. You can ignore the attachments option as attachments are NOT an option
  • Physically remove it:
    This deletes the thread from the server and once done is FOREVER. This function should be used with extreme caution as you can not undo it! (NOTE: This is disabled on our forum)
  • Reason for Deletion (optional):
    This gives you a chance to write why you removed it from view.

Stick Thread:
This option will automatically make the thread sticky and will return you to the page you are at.

Merge Threads:


This has three boxes to fill in. The first is the Title of the thread and can be changed if you desire. The second box is rather tricky…

If you want to Merge two threads pick the thread that you want to leave and chose the Merge Threads Option. In the SECOND box put the address of the thread you want to be merged into the first. This will DELETE the second thread and place all of it’s posts within the first one. It can get REALLY confusing as they are placed on a date-for-date placement. If both threads are rather old then you may find that it is IMPOSSIBLE to follow when reading it from start to finish. (see my thread index in ChM). This Option is nice if you find a Duplicate thread that fits within an older thread. If it’s got only one or two posts that are new they will go in chronological order within the new thread. This lets the discussion continue rather then simply locking the duplicate. If you have questions about this option feel free to ask me.

The third option is for Redirects.

  • Leave no redirect
    In most cases you will want to check this option, it will leave no indication that the thread was moved.
  • Leave Permanent Redirect
    This option will cause the thread to have a link in the original forum (marked with an ) that links to it’s new location. You can then edit additional options later (see redirects). Use this option sparingly.
  • Leave Expiring Redirect
    This gives date options to allow a redirect to automatically expire. This is handy for a thread that is posted in the wrong section but has some conversation going. It will allow the readers to know that it’s moved and where to look.

Remove Redirects:
This option goes hand in hand with the previous one. By picking this option it will remove all redirects.

Moderation (Threads):
This is the second method for editing posts on the thread level. These options are seen in the lower right corner of each board, just below the page listings.



These options are pretty much the same as seen in the Thread Tools options, but can be done through the board index rather then going into the individual threads. These options are nice when moderating on a grand scale (of two or more threads at once).

These come in handy when you are searching for posts by a problem member. You can search for all the posts or threads by the individual and then handle them all at once rather then individually.

I will cover the ‘Approve Threads’ and ‘Unapprove Threads’ in a post dedicated to the Moderation Queue.

Moderation (Posts):
While a thread is open there are two ways to change things. The first has been covered a few posts ago, the other method is through the Moderation Box that is found in the lower right hand side of the thread (between the last post and the quick reply box).


Merge Posts:



Move Posts:
With things like Multi-Quote and the ability to edit ones posts there is often little need to have multiple posts in a row. When such things are seen the posts can often be merged for the ease of use for all involved.

  • Thread:
    This first option is not changeable as it is the thread title itself. If that needs to be changed then there are other methods for it.
  • Posts:
    This will list all the posts to be merged. It is advised to check to make sure you do not accidentally have a stowaway post in there. A quicker method of checking is to read the edit info box below that lists the number of posts/threads involved in this change.
  • Title
    This only changes the post title and not the thread title.
  • Reason
    Please give a reason for moderation. It’s just good form.

Once you’ve filled all these out, click “Merge Posts” and the multiple posts will become one.

IMPORTANT: Once merged it is a real bother to get them split, and if you are merging multiple member posts (which should really NEVER be done) then that can never be un-done. Make sure you do this right the FIRST time.

Copy Posts:


There are two places to put copied posts.

  • Copy Posts to New Thread
    Here you will need to pick the board you want the new posts to be put at, then pick a new thread title. This will effectively create a new thread.
  • Copy Posts to Existing Thread
    Here place the URL (note the name!) of the thread you want the posts to be. This option is nice if you have a tangent in a thread that would best be in another topic.

IMPORTANT: When putting threads in a new place they will be posted in chronological order. Which in some cases can make an existing thread look rather odd as you insert one conversation into the middle of another.


Delete / Undelete Posts:


This gives you the Options for Deletion.

  • ‘Soft’ delete it – Leave “Deleted” Message ( [_]Keep Attachments):
    This will delete the thread but still allow us (the mods) to see it. This is the standard (default) option. You can ignore the attachments option as attachments are NOT an option
  • Physically remove it:
    This deletes the thread from the server and once done is FOREVER. This function should be used with extreme caution as you can not undo it!
    Important: Once this is done, it can not be undone!
    NOTE: This is disabled on the forum I wrote this for, so that part is missing from the image.
  • Reason for Deletion (optional):
    This gives you a chance to write why you removed it from view.

Approve / Unapprove posts:
Please see the post on the Moderation Queue for this.

Approve / Unapprove Attachments:
There is an option that can place any attachments into the moderation Queue. When that is turned on, then this option allows the moderator to approve the attachment so that other members can see it (or in the case of Unapprove, then make it so members can not see it).

Moderation Queue:
In some cases threads and/or posts may be placed in the Moderation Queue. You will know which posts these are by the small icon of a little person ( for Threads, for individual posts). You can approve the thread/post by one of two methods.

Method One: (Moderated Threads)
Tick the check box to the right of the thread, then scroll down to the Moderation Box. There select “Approve Threads” and then click GO.

Once this is done, the thread SHOULD be viewable by all members. On the off chance that the little icon is still shown from the index, then you will need to open the thread and follow the instructions there to ‘approve’ all the moderated posts within the thread.

Method Two: (moderated posts)
It’s important to note here, that if you post in a moderated thread, your post will also be moderated. So be sure to approve the thread before making a post yourself.

To approve individual posts, click the little box in the upper right corner of the post(s) and then in the Moderation Box at the bottom click “Approve Posts” and then GO.

A few tips and tricks:

QUICK LOCK
You can quickly lock a thread from a board index by double clicking on the thread icon.

Title Change
You can quickly edit a thread title by double clicking in near the thread title (Note NOT the title itself, that’ll just open the thread).